Store policies
Shipping & Returns
Xform3 shelves are made to order. Shipping arrangements depend on the destination and the configured shelf or shelves.
Shipping destinations and carriers
Xform3 ships worldwide and selects a carrier for each shipment. The primary carriers are UPS, Canada Post and USPS. Carrier availability and service depend on the destination.
Contact Xform3 for a shipping quote when one is not shown with your order. Any estimate should be confirmed for the destination and final shipment before dispatch.
Delivery and shipment concerns
When a shipment arrives damaged, keep the packaging and contact Xform3 promptly with your order number and photographs of the package and shelf. Xform3 will review the information and explain the next step.
Carrier service, transit time and delivery conditions depend on the selected route. For a time-sensitive order, contact Xform3 before placing it.
Made-to-order shelves
Shelves are made to order rather than stocked. Before ordering, check the dimensions and selected options carefully. If you have not experienced Xform3 shelves and plan to order a larger quantity, Xform3 recommends ordering a sample first.
Returns and order concerns
Returns are accepted only if a shelf does not meet the specified requirements, is damaged, or does not match the description provided. Contact Xform3 with the order details and photographs before arranging a return.
Nothing on this page is intended to limit rights or remedies that cannot be excluded under applicable consumer-protection law.